Shipping policy
Shipping Policy
Last updated: September 28, 2026
At Northmere, we aim to make ordering simple and straightforward.
Free U.S. Shipping
We offer free standard shipping on all U.S. orders, with no minimum order value.
At this time, Northmere primarily ships to customers within the United States.
Delivery Time
Orders are typically delivered within 8 days after an order has been placed.
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, holidays, or unusually high shipping volumes.
Order Processing
Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.
Please make sure your shipping address is complete and accurate when placing your order.
If you notice an error in your shipping information, contact us as soon as possible at contact@northmereshop.com. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Tracking
If tracking information is provided for your order, please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.
Delayed or Missing Orders
If your order appears significantly delayed or tracking indicates a delivery problem, please contact us at contact@northmereshop.com with your order number.
We will review the shipment and help determine the appropriate next step.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at contact@northmereshop.com.
Include your order number and, where applicable, photographs showing the issue so we can review it and provide an appropriate resolution.
Questions
For questions about shipping or an existing order, contact:
Northmere Customer Care
contact@northmereshop.com
